WE’RE HERE TO HELP
If you have questions about our products, an existing order, shipping, returns, or anything else related to your purchase, please contact Bortmes Home.
We aim to provide clear and helpful customer support and will respond to inquiries as soon as possible during our regular business hours.
Customer Support
Email: info@bortmeshome.com
Phone: +1 973-561-4639
Customer Support Hours:
Monday–Friday
9:00 AM–5:00 PM ET
Business Information
Bortmes Home
Operated by AUSTIN BORTMES HY INC.
313 Ford St
Ford City, PA 16226
United States
Product Questions
If you have a question about a product, please include the product name or product page when contacting us. This helps us understand your question and provide more accurate assistance.
You can contact us about:
- Product details and specifications
- Product availability
- Materials, dimensions, and colors
- Order information
- Shipping and delivery
- Returns and refunds
- Damaged or incorrect items
- Order cancellation requests
Order Support
For questions about an existing order, please include your order number and the email address used when placing the order.
For privacy and security, please do not send payment card numbers, passwords, or other sensitive account information by email.
Shipping & Returns
For detailed information about delivery times, shipping costs, returns, refunds, and order cancellations, please review the relevant policies on our website:
Shipping Policy
Information about processing times, delivery estimates, shipping availability, and shipping costs.
Return & Refund Policy
Information about eligible returns, the 30-day return period, return procedures, and refunds.
Order Cancellation Policy
Information about when and how an order cancellation request can be submitted.
Contact Form
You may also use the contact form on this page to send us a message.
Please provide your name, email address, and a brief description of your question. If your inquiry concerns an existing order, including your order number will help us assist you more efficiently.
We value clear communication and appreciate the opportunity to assist you.
Bortmes Home
Operated by AUSTIN BORTMES HY INC.
313 Ford St
Ford City, PA 16226
United States
Email: info@bortmeshome.com
Phone: +1 973-561-4639
SEND US A MESSAGE
Please complete the form below and include your order number when contacting us about an existing order. This helps us respond to your request more efficiently.